Whether you like social media or not, your customers are all searching for your business on it. If you are not connecting with your branded community using social media management, then your brand simply isn’t building a relationship with your customers.
As a top social media agency in Cape Town and Johannesburg, we can help you connect, grow and engage with your branded community on all your social media channels. See our services below to start growing your online community.
Our most frequently asked questions.
As part of our on-boarding process we conduct an initial discovery phase where our team and key staff will meet with you and your team, discuss your business and audit your current marketing strategies.
Once we have collected sufficient information we will prepare all the necessary paper work and proposal with clearly outlined processes, deliverables, expectations and mutual obligations.
We will also provide ad-hoc training for your team in order to work on a level platform and understand our business tools.
We curate content in two different ways; organic and researched.
Organic content will be all the original content which is prepared for your business. This includes, copy written for your business only, graphics and artwork of your business deliverables, video and visual content; and photography of your products, services, locations, events etc.
Researched content will be all the content that is generic to your industry and used to increase engagement and search engine discovery. This content will be outsourced or researched based on general information.
Your account will be managed by one of our account managers who will collaborate with you or your staff on a weekly basis providing reports, updates and assessments of your social media accounts.
Much like any branded campaign, it typically takes around 5 to 6 months before we see start seeing impactful results. Organic traffic and engagement is something that takes a minimum of 3 months to grow, and an additional few months to start being able to manipulate AI algorithms built into most social media platforms.
Additionally, many top social media platforms require a minimum of 3 months before additional tools are activated for new accounts, and may also have minimum audience sizes before extra features are activated to grow account engagement.
As a top digital marketing agency offering superior brand-building solutions, we focus on data-driven marketing tactics, and therefore measure success by monitoring organic traffic and engagement.
During the first few months of social media campaigning, we will typically see very little changes in followers and engagement (unless we use social media ads and pay-per-click marketing tactics), and after about 3 months we’ll usually see measurable results. This is how we measure success.
These are the pre-assembled packages for convenience and efficiency. Most of the packages are designed to meet common needs for most brands. However, we can customise our services in anyway according to your needs. So, just get in touch with us and we will create a custom package designed just for you.
There is no need to sign a contract, however, we do have a client on-boarding form that needs to be completed. Additionally, an agreement will give you more flexibility and options in terms of service selection and payment options.
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